Oct
30th

I saw that as of today there are just over 100,000 approved iPhone apps. The obvious question is: how many apps do we really need? While the quantity vs. quality vs. usefulness questions get discussed, there’s a bigger question: wasn’t the World Wide Web going to be the device-independent user experience platform?

Apps are great – having downloaded two billion of them, users clearly love them, but I wonder what this means for the future of users’ experiences on mobile and other devices. While apps are great at maximizing the experience on a particular device, the proliferation of different smartphone platforms means that there are at least five different OSs developers need to think about (iPhone OS, Blackberry OS, Symbian, WebOS (Palm) and Android). Isn’t this just another version of the Windows, Mac OS and Linux battles? (Interestingly, Windows Mobile, while early to the party, seems to be lagging.) What you can do in the mobile world depends, more than ever, on what device you have.

 Certainly the last 15 years have seen multiple revolutions in the web experience (anyone remember html 1.0 and blinking text?). Instead of ‘there’s an app for that,’ just a couple of years ago, we might have said, ‘there’s a site for that.’ But the limitations of the web environment (or the great capabilities of the iPhone) made the opportunity for apps too good to ignore. Each opportunity brings new challenges with it; in this case, it’s finding, choosing and managing lots of apps. In a world of 100,000 apps, the killer app might just be an app navigator. The iPhone App Store today has a lot more in common with Yahoo! in 1994 than Google in 2009.

So we’re only at the beginning, and we know a lot is going to change in the app space. But the right question here is: What’s the total experience that users really want to have? And who’s going to make it happen? It’s time to take a step back and think about people.

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Comments

  1. Brown (November 1st, 2009 at 5:08 pm)

    Valuable thoughts and advices. I read your topic with great interest.

  2. Jonathan Cohn (November 14th, 2009 at 1:45 pm)

    I think the division of browser capabilities has been a huge reason for this ‘App’ frenzy we’re in. As a web designer, quoting out a project to take into account IE 6,7,8 can almost double the cost, due to the amount of work needed to satisfy those browsers.

    I’d say the WebKit initiative is trying to help the situation, but it’s far from ready.

    I also think android is going to have a serious amount of trouble once its OS spreads to over a dozen pieces of hardware…each capable of running Android OS. We’ll see how easy it is to develop Android Apps then…

  3. MAT (January 13th, 2010 at 11:29 am)

    Well put. Well done.

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