Hilton housekeeping says, “Hello.”

None of the coolio hotels we like for our New York getaways could accommodate four guests in one room, but the Hilton on 53rd St fit our family and our budget.  Leaving our room on the first morning, we got a nice big “Hello” from every member of the housekeeping staff whom we passed in the hallway.  These employees were busy doing their work, but not too busy to look up, share a smile and wish us a good day.  By the end of our stay, we got to be fairly chatty together.  I don’t know if Hilton trains all of its employees to stop their work and greet the guests or if these folks were just personally inclined to put something extra into their job.  I do know that it made a difference for me.  Rule #3 of great service: Say, “Hello.”